Join our mailing list

Sign up for updates, special offers, related news and events

Close

Cookies

WHAT IS A COOKIE?

A cookie is a small text file stored by your web browser on your computer or mobile phone's hard drive. Some cookies are essential for the website to work for example to remember what you have added to your basket while you browse the site. They are useful because they help us to provide you with relevant information, such as remembering what you have in your basket when you return to our site. They also allow us to recognise your computer (but not specifically who is using it) when you access our website and to improve the usability and performance of our website. 

WHAT IS A WEB BEACON?

Web beacons are usually tiny transparent images (gifs) that help us track the activity on certain web pages. They can also send the website owner (for example, us or our technology partners) information in cookies such as whether an email with a web beacon in it has been opened. We use web beacons together with cookies to help us understand how you interact with our website and to better manage our website and email content. They do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

TYPES OF COOKIES

- Session cookies are deleted after each 'session'. For example, when you are browsing our site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser.

Without a session cookie, every time you open a new web page the web server where that page is stored will treat you like a completely new visitor and items placed in your shopping basket will disappear by the time you reach the checkout. These are used to show your recently viewed items, for us to understand how the site is used or where there may be issues.

- Persistent cookies remember you for a set period of time unless you delete your cookies within this period.

On your first visit to our site it will be presented to you in a default manner. Over time, the version of the site you see may change, as persistent cookies remember items you have viewed, preference changes you have made, or whether you logged into or out of your account while browsing. 

Here is a list of the different types of cookies we use: 

Name
Domain
PurposeData KindSession or Persistent?
_session_id
storefront
Allows Shopify to store information about your session (referrer, landing page, etc..) Unique Token Session
_shopify_visit
storefront and checkout.shopify.com
Used by our internal stats tracker to record the number of visits to the shop None Persistent for 30 minutes from the last visit
_shopify_uniq
storefront and checkout.shopify.com
Counts the number of visits to a store by a single customer None Expires midnight (relative to the visitor) of the next day
cart
storefront
Stores information about the contents of your cart Unique token Persistent for 2 weeks
_secure_session_id
storefront
Stores session information for the checkout process Unique token Session
storefront_digest
storefront
If the shop has a password, this is used to determine if the current visitor has access Unique token Indefinite

 

TURNING OFF AND DELETING COOKIES

When you access our website we will have placed some cookies on our computer, in order to be able to display the page to you. If you continue to use our site, additional cookies will be placed for the site functionality to work.

If you don’t want cookies placed on your computer, you can change your browser settings to either reject all cookies; to only allow “trusted sites” or only accept cookies from the site(s) you are currently on. 

You can disable cookies on your computer by changing the preferences or options menus in your browser. Instructions for disallowing cookies can usually be found in the browser's 'Help' menu. However, some parts of our website will not operate correctly if you disable cookies.

For more detailed information about cookies visit www.allaboutcookies.org which provides guidance on how to control cookies. You will also find links to the cookie policies of our technology partners where, if possible, you can control cookies they place more easily.

THIRD PARTY MARKETING PARTNER COOKIES

We work with several partners who serve advertisements on our behalf. Most of these third party marketing sites use both session and persistent cookies.

All data collected by these third parties is anonymous and will never contain your name, address, telephone number, email address or payment details. You can delete your cookies at any time from any of the third party marketing sites and technology partners mentioned below. Dot & Cross will never disclose your personal details to third parties without your specific permission.

More information on our third party, network and supplier relationships can be found below.

GOOGLE AND GOOGLE ANALYTICS

Google use session and persistent cookies across their advertising products and cookies are used by Google partners across their third party advertising network.

Google uses cookies to serve you relevant advertisements based on your searches. Anyone can opt out of this. We use Google Analytics to better understand how customers use our website, how they navigate and how often they return to our site. Google Analytics uses cookies to track on-site conversions. All this data is anonymous. Google Privacy Policy. 

BING / YAHOO!

Yahoo! and Bing use cookies across their advertising products and their third party advertising network. Bing and Yahoo! may set and access Bing and Yahoo cookies on your computer or use web beacons to access their own cookies inside and outside of their network of websites and in connection with Yahoo! or Bing products and services. Bing/Yahoo! Privacy & Cookie Policy.